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Where we are

Find us at our main treatment facility.

St HelierSilkworth Group, 6 Vauxhall Street, St Helier, Jersey JE2 4TJGet directions
Fundraising shop14–16 Burrard Street, St Helier, Jersey JE2 4WSOpen Monday to Saturday, 9.00am – 5.00pmGet directions

Questions

Find answers to what you need to know about contacting us.

What are your hours?×

We're available Monday through Friday, nine in the morning until five in the evening. Our team responds to emails and calls during these hours. For emergencies outside business hours, please contact our crisis line.

How quickly will you respond?+

Most inquiries receive a response within one business day. Urgent matters are prioritised and handled as soon as possible. You'll hear from us promptly.

Can I visit in person?+

Yes, visits are welcome by appointment. Call ahead to schedule a time that works for you. This ensures someone is available to give you proper attention.

Do you offer phone consultations?+

We do. Phone consultations are available for initial inquiries and ongoing support. Simply call during business hours or request a callback through our contact form.

Is my information confidential?+

Absolutely. All information shared with us is treated with complete confidentiality. We follow strict privacy protocols to protect your personal details.

Need more help?

Reach out using the form above or call us directly.

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